Flookup Data Wrangler Privacy Policy
Definitions
- Add-on: The proprietary software known as "Flookup" or "Flookup Data Wrangler".
- App: The classic web-based application.
- Desktop App: The Windows application known as "Flookup Data Wrangler Desktop", distributed as a signed installer from the Website.
- Website: The website located at https://www.getflookup.com.
- You/Your: Any individual or legal entity using the Add-on, the App, the Desktop App or interacting with the Website.
- We/Us/Our: The owner or developer of the Add-on, the App, the Desktop App and operator of the Website.
- Personal Information: Email addresses, names or any other personally identifiable information we collect, including data processed or stored by the Add-on, the App or the Desktop App.
The Add-on
Information Collection and Use in the Add-on
The Add-on does not collect, store, expose or transmit spreadsheet data as part of its manual data cleaning functionality. Your data is processed in a secure environment, accessible only to you. The permissions requested by the Add-on are detailed on our Get Started page and are strictly limited to what is necessary for its operation. We do not track you or your usage patterns when you interact with the Add-on.
When using the Add-on, you may be asked to provide your email address at the start of the payment process.
Upon completion, the Add-on will process and store your payment information, including any relevant Personal Information, for licence management purposes.
When using the Desktop App, you provide the licence id from your purchase email and the email address you bought with when activating. Activation combines the licence id with hardware identifiers and your Windows account name and profile path to bind the licence to your machine. Licence checks contact our licence server and carry no file data.
AI-Powered Features
Artificial intelligence features provided within the Add-on (available with specific plans) rely on third-party services, such as Gemini. When using these features, your data is processed according to the provider's privacy policy. Our transfer of information to and from Gemini APIs adheres to the Gemini privacy policy, including applicable data use requirements. Your processed data is not used to improve Gemini services and is only monitored for security purposes.
Third Party Services
Third party services and software used with the Add-on are subject to their own terms, conditions and privacy policies.
The terms in this Privacy Policy do not apply to such third party services or software where inconsistent with their terms, conditions or privacy policies.
The Application
Information Collection and Use in the app
The app provides web-based data management tools. We collect necessary account and licence information for service administration and support.
Data you process using the classic app is handled confidentially, transmitted securely and is not stored by us.
We implement industry-standard security measures to protect your information. You retain all rights to your data, including the right to request deletion of your account information. Transmissions to and from the app are encrypted.
The Desktop App
Information Collection and Use in the Desktop App
The Desktop App runs entirely on your machine. Files you open, the columns you select and the results you produce are written to a workbook in your own Windows user profile and are never uploaded to our servers or stored by us.
The Desktop App makes two network calls. A licence check confirms that your licence is in date, and an update check tells the app when a newer release exists.
Neither call carries the contents of any file you process. The app does not open web pages on its own, does not run downloads in the background and does not embed advertising or tracking of any kind.
The app writes a log file in the application data directory, capped at 1 MB with the oldest lines dropped. The log records what the app did and never what your data contained.
Free Browser Tools
Information Collection and Use in the Free Tools
We publish a set of free tools on the Website, including CSV Wrangler, the Fuzzy Matching Tool and CSV Diff. These tools run entirely in your browser.
Files you open, paste or process in the free tools are handled locally on your device.
They are never uploaded to our servers, never stored by us and never used for any other purpose.
To let you resume a session, a tool may save a copy of your file and your recent steps in your browser's local storage.
This copy stays on your device and can be cleared at any time by discarding the session or clearing your browser data.
The free tools do not require an account, an email address or any payment. Anonymous visit data is collected on the free tool pages in the same way as on the rest of the Website, as described in the "The Website" section below. No file contents are ever transmitted.
The Website
Information Collection and Use on the Website
While using our Website, we may ask you to provide certain personally identifiable information that may be used to contact or identify you for licence-related purposes. Personally identifiable information may include, but is not limited to, your name or email address.
We use Google Analytics to understand how our Website is used. Google Analytics collects the page URL and time spent using cookies and similar technologies. This data is processed by Google under its own privacy policy and is not combined with any personal information you provide to us.
Cookie Usage
This Website uses cookies for analytics through Google Analytics, alongside functional cookies set by embedded third-party services (such as payment processing and spam protection) where necessary for their operation.
Our affiliate programme is powered by Lemon Squeezy.
On pages that display affiliate links, the Lemon Squeezy affiliate script may collect a browser fingerprint (including screen size, fonts, language and similar device characteristics) and transmit the page URL and referrer to Lemon Squeezy to attribute purchases. This does not identify you personally.
Security
The security of your Personal Information is important to us and protecting it is our priority. We use industry standard measures such as encryption, two-factor authentication and restrict database access to essential personnel only.
Your Personal Information is kept in strict confidence and is never shared with or sold to any third party, except to the subprocessors we rely on to operate the service, each receiving only the data it needs.
Notwithstanding the above and while we take all reasonable steps to keep your Personal Information secure and private, we cannot guarantee its absolute safety as no method of storage or transmission is completely infallible.
If you suspect or become aware of any breach of security, please
contact us
immediately.
Future Privacy Policy Changes
This Privacy Policy is effective as of 1 March 2018 and will remain in effect except with respect to any changes in its provisions in future, which will be effective immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you are advised to check this Privacy Policy periodically.
Your continued use of the Add-on, the App, the Desktop App or the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide by the modified Privacy Policy.
Contact Information
If you have any questions about this Privacy Policy, please contact us.