Desktop App Documentation for Windows

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Install and First Run

Download the installer from the desktop page and run it. The installer is digitally signed, and the desktop page publishes the certificate and the file size so you can check both before you install anything. Windows shows a warning on first run for any software that is not from the Microsoft Store. That warning is about the publisher, not about the file, and the signature is how you tell the difference between our installer and a copy someone else renamed.

The app opens with the demo dataset already loaded, so you can see what a result looks like before you open anything of your own. The six modules run down the left side, and they unlock once a licence is entered. Work in the app is saved to a workbook in your Windows user profile as you go, and the app saves again when you close it, so a job interrupted by a restart does not lose everything.

Enter your licence in My Account before the paid modules will run. The licence id is in the purchase email, in the form FLD-XXXX-XXXX-XXXX-XXXX , and it is paired with the email address you bought with.


The Data Grid and Ranges

Open a file with the Open button in the File menu. Commas, tab separated text and Excel workbooks are all read, and a workbook with several sheets imports every sheet with each one named. Files over 256 MB are refused with their size rather than attempting to load them, so split a larger file and open the parts.

Every module takes a range, and you give it one in three ways:

The grid shows the first 300 rows of the active sheet. The row count under the column picker is the count for the whole sheet rather than the part on screen, so it tells you the size of what you are working with. Results appear in the result area below the controls, and the status bar states what ran and what it found.


Profile and Insights

Profile reads a range and reports what is in it, so you can decide what to fix before you change anything.

Control What It Does
Range to profile The cells to inspect. Defaults to the current selection.
Values in the top list How many of the most frequent values to list, from 1 to 50. The default is 10.

Run profile returns a table with one row per column: the detected type, how many cells are filled and empty, how many distinct values there are, how many duplicates, the average length, and any issues found. Below it you get the row, column and issue counts.

Column groups is the other half of this module. It groups values that are probably the same thing written differently, and for each group gives you the value, how many times it appears, how many case variants it has, and the near matches it found. This is where a column written as ACME LTD , Acme Ltd and Acme Limited stops being three entries and becomes one group with three members.


Clean and Transform

Clean rewrites the values in a range so they are consistent, which is what makes the rest of the app work on them.

Control What It Does
Values to clean The range to rewrite in place.
Stop list range Optional. The words to act on, for the operations that need a list.
Operation What to do to each value. There are five.
Threshold How close a value must be to an entry in the stop list to count as a match.

The five operations are:

Removing diacritics is the one that earns its place most often. It is the difference between Globex and Globex not matching, and it is reversible in the sense that matters: you still have the original column, and you can add a cleaned column beside it rather than overwriting.


Match and Dedupe

This module is the core of the app. It finds records in one range that are the same entity as records in another, on a scale of similarity rather than on an exact key, and then either merges them or removes the duplicates.

Control What It Does
Data range The records to search, usually the ones with the problem.
Master range to match against The records that hold the correct values, usually your existing customer list.
Key columns Which column or columns identify a record. A name, or a name and a postcode.
Match threshold How similar two records must be to count as the same, from 0 to 1. The default is 0.85, and the field steps by 0.01.
Merge and purge keeps Which side wins when a match is found.
Dedupe in place keeps Which occurrence survives when a duplicate group is collapsed.

Five buttons run it, and they differ in what they change:

On the threshold: 0.85 is a reasonable starting point and it is the wrong one to keep for every column. Acme Ltd and Acme Limited should match, and at 0.9 they may not. Run Find duplicates, look at the scores, and lower it until you are seeing the matches you expect. Use Explain on anything surprising before you let the run write.


Data Verification

Verification checks a list against a master list and tells you what is wrong, which is different from cleaning it.

Control What It Does
Values to verify The list to check.
Master range to match against The list that holds the correct values.
Entity type What the values are, which decides how strictly they are checked. Four types.
Fields to add Which values from the master list to bring across when a match is found.

The four entity types are Country, US state, Company suffix and Top level domain. The type matters because it sets how much variation is tolerated. A company name can be written Acme Ltd , Acme Limited or Acme, Ltd. and still be the same company, so matching has to be forgiving. A country cannot, so the same matching applied to a country column quietly accepts errors that look like typos and are not.

Verify and enrich reports what it found and adds the fields you asked for. Cross match compares the two lists against each other without adding anything, which tells you how much of your data is trustworthy before you rely on it.


Automation

Automation runs a job on a schedule without you, on the same computer, against the same workbook.

Control What It Does
Minutes or Hours How often the job runs, and which module it belongs to.
Hour and Minute When it runs, on a repeating schedule.
Repeat How many times, up to 3, or continuously.
Run on startup if missed Whether a run that was missed while the app was closed happens when it next opens.
Job target Which of your scheduled jobs to point the schedule at.
Data range The range the job works on.

Each scheduled job in the list has its own controls:

A job that runs while you are asleep is only possible while the app is running, because a scheduled job is a task on your computer rather than a service somewhere. Run on startup if missed is what covers a machine that was off. If you need something to run whether or not your computer is on, that is what the Sheets add-on does, and the automation documentation for the add-on covers it.


My Account

My Account holds the licence, the plans, the update check and the list of computers the licence is active on. It is grouped into Status, Activate, Plans, Updates and This device.

Control What It Does
Licence id From the purchase email, in the form FLD-XXXX-XXXX-XXXX-XXXX .
Account email The address the licence was bought with. It has to match, which is what stops a licence id that leaks being usable by whoever found it.
Activate Enters the two values and unlocks the paid modules on this computer.
Refresh Rechecks the licence against the service and shows the current state.
Check integrity Verifies the engine files have not been altered, and says so plainly either way.
Check for updates Looks for a newer release and tells you before it downloads anything.
Release device Frees this seat so the licence can be activated on a different computer.

The version number and the integrity result are both in this panel, and both are worth including if you contact support. The integrity check is the one that matters: it compares the engine files against the hashes the app was built with, so a clean result is arithmetic rather than a promise.

To move to a new computer, use Release device on the old one first. One licence covers one seat on one computer, so the seat has to be free before the new machine can take it. Releasing does not cancel the subscription, it only detaches the machine.


Licences Are Bound to Your Device

A desktop licence is tied to the machine rather than to your account. The binding combines the machine GUID, the disk volume serial, the processor identifier, your Windows account name and your profile path, hashed together. A licence id that leaks therefore cannot be used on someone else's computer, and a second Windows account on the same machine does not inherit the licence.

The cost of that choice is that a licence stops matching if you reinstall Windows or rename your account, because both change the binding. You enter the licence id again in My Account and you are working on the same licence the same day. Your other devices are unaffected, and a reinstallation is not a cancellation. We would rather you know this before you rebuild a machine than discover it afterwards.

The licence is verified on your own machine, so nothing about it depends on a server answering at the moment you need it. It does need to hear from us once every seven days, and the app checks by itself about once a day, so that happens without you doing anything. If the app cannot reach us for seven days running, the paid modules pause and scheduled jobs are skipped, and they resume on their normal schedule once it can check again. My Account shows the days remaining. Your work is never deleted and no file of yours is held back because a server is unreachable.


Reporting a Problem

If something behaves in a way you cannot account for, tell us through the contact page . Three things make a report answerable rather than a guessing game:

The app writes a log file at %APPDATA%\flookup-desktop\logs\app.log , capped at 1 MB with the oldest lines dropped. It records what the app did and never what your data contained, so it is safe to attach. Type %APPDATA%\flookup-desktop into Explorer to reach it.

If a signature check fails, or a hash does not match, do not run the file. That is not a licensing problem and support cannot help with it, because the file is not the one we published. The desktop page has the certificate and the size to compare against.


Related Documentation

The desktop app and the Google Sheets add-on are separate products with separate reference pages, and the pricing is different too.